Status: completed
Provided technical support for Tennessee State Government’s AEM platform, investigating and resolving issues across components and templates.
Overview
Delivered adhoc technical support for Tennessee State Government’s public-facing AEM sites, handling bug fixes, triage, and minor enhancements across components and templates.
Key Achievements
- Issue investigation — Investigated and resolved AEM platform issues
- Bug fixes — Fixed bugs across components and templates
- Triage management — Managed issue triage and prioritization
- Minor enhancements — Implemented minor feature enhancements
- Public-facing sites — Supported public-facing government websites
- Platform stability — Maintained platform stability and performance
Impact
Provided critical technical support ensuring stable operation of Tennessee State Government’s public-facing digital services, maintaining platform reliability and addressing user-reported issues efficiently.